Shipping & Returns


Shipping Information

We are proud to offer free shipping for all purchases $50 and over. For purchases $49.99 and under, we ship at a rate of $9.99. We ship within the contiguous United States. Orders typically arrive within 5-7 business days (Mon-Fri). 

When you order with us, you will get an order confirmation with the order number. Then when your order ships, we will send you a confirmation email that includes the tracking number, so you can keep tabs on your order while it's in transit.


Return Information

Any purchase made from may be returned within 30 days from purchase for a full refund of the purchase price for any reason other than manufacturing defect. Items which have a manufacturing defect should follow our warranty claim procedures by contacting your local dealer or emailing us at There will be no refund or return on items past 30 days from the purchase date.   

For questions regarding a purchase made at a Simplicity Vacuum authorized retailer, please follow up with your local retailer.  

For returns, please fill out the form below, and we will be in touch.