Shipping & Returns


Shipping Information

Purchases $199 and under ship at a rate of $9.99. For purchases $200 and over, we will ship your items for free within the contiguous United States.

We ship within the contiguous United States.

Orders typically arrive within 5-7 business days (Mon-Fri).


Return Information

Any purchase made from may be returned within 30 days from purchase for a full refund of the purchase price for any reason other than manufacturing defect. Items which have a manufacturing defect should follow our warranty claim procedures by contacting your local dealer or emailing us at There will be no refund or return on items past 30 days from the purchase date.   

For questions regarding a purchase made at a Simplicity Vacuum authorized retailer, please follow up with your local retailer.  

For returns, please fill out the form below, and we will be in touch.