Shipping & Returns

 

Shipping Information

Purchases $199 and under ship at a rate of $9.99. For purchases $200 and over, we will ship your items for free within the contiguous United States.

We ship within the contiguous United States.

Orders typically arrive within 5-7 business days (Mon-Fri).

 

Return Information

Any purchase made from simplicityvac.com may be returned within 30 days from purchase for a full refund of the purchase price for any reason other than manufacturing defect.  Items which have a manufacturing defect should follow our warranty claim procedures by contacting your local dealer or emailing us at simplicitywarranty@tacony.com.  

For questions regarding a purchase made at a Simplicity Vacuum authorized retailer, please follow up with your local retailer.  

·         Customers are eligible to return items within 30 days of purchase for a full refund provided that: 

1.       All returned items arrive at our warehouse undamaged and in good condition. 

2.       The item must be in its original box/packaging. 

·         There will be no refund or return on items past 30 days from the date of purchase. 

·         Please allow 4-8 weeks for return processing. 

·         Ship your returned item to: 

                           Simplicity Vac Returns

                           3 Industrial Dr.

                           Saint James, MO 65559-1689